Shipping policy

All shipments will be immediately processed and delivered within the estimated delivery time, based on the service you choose. Every shipment will include a tracking number. If you do not receive your shipment and the tracking number says it was delivered to you, you will need to proceed with claims to your local delivery service provider (we will not be held responsible if the tracking says it was delivered, therefore we will not be able to provide refunds or reship items). However, if tracking shows that you never received the item, then we will reship or issue a refund.